SYSTEM UPDATE USING FOTA

update your vehicle remotely with Firmware Over The Air (FOTA) technology

what is a FOTA system update?

Your car can be updated via FOTA (Firmware Over The Air) technology. It updates remotely just as easily as a smartphone.

The highest level of vehicle safety and performance is maintained via this technology, without having to go to the workshop.

Ultra discrete and almost totally invisible, FOTA updates are performed over the air via the GSM phone network.

how does the FOTA system update work?

Activate the system update in your vehicle equipped with openR link. Without having to go anywhere, you get the latest features and patches to reinforce the security of your equipment, apps and services.

WATCH THE VIDEO TUTORIAL TO FIND OUT EVERYTHING YOU NEED TO KNOW ABOUT YOUR FOTA SYSTEM UPDATES

what is a system update?

how do I install the system update?

what should I do if the system update fails?

what is a system update?

download the FOTA system update guide

EXTEND THE EXPERIENCE

discover openR link >

get started with openR link >

discover Renault Austral >

Your favourite apps available on openR link

all of your favourite apps available

Enjoy your favourite apps available on your Renault’s openR screen. New apps will be added to the catalogue over time. Discover the apps currently available:

navigation and
discovery

music and
podcasts

entertainment

sports news

the advantage of in-car apps

Amazon Music, Waze, EasyPark, Radioplayer, and more. Your usual apps (depending on country) are available in your openR link multimedia system.

The size of your screen ensures optimum comfort. Apps are optimised for your use.

1. create your Google account and access it in your car

2. go to Google Play via the central screen and download the app in your Renault

3. to do this, just share the phone’s connection with your Renault*

4. open the app and follow the instructions to finish launching it

*you can also subscribe to a separate plan with our partner Orange, where the first 3 GB are free (valid for 6 months) (pay-as-you-go).

Road closures, a new one-way system, available spaces, paid parking, traffic information… avoid unpleasant surprises with apps in your openR link multimedia system.

WAZE

With Waze, you always know what is happening on the road. Even if you know the way, Waze will inform you instantly about the traffic, the police, accidents and much more. If you are experiencing heavy traffic, Waze will change your route to save you time.

KARACAL

Discover the hidden history of the buildings and landscapes that you drive past! Karacal gives you access to geolocated “sound bubbles” as you drive!

EASYPARK

Experience the future of parking with EasyPark in your Renault!

Our app helps millions of drivers by saving them time and money, while eliminating the hassle and stress of parking in urban areas. EasyPark is available in over 2,200 cities across Europe for on-street, off-street and garage parking.

music and podcasts

Play your favourite music, listen to audiobooks and podcasts, and use your favourite apps as you travel.
Your usual apps are optimised for and directly available in your openR link multimedia system.

AMAZON MUSIC

Access your music on the road via the Amazon Music app. Audio streaming lets you listen to music the way the artist intended: with the best sound quality possible. Listening is easy with a Prime subscription or subscribe to Amazon Music Unlimited to access even more content.

RADIOPLAYER

Get all your favourite radio stations live, anywhere, anytime. Listen to the best rap, rock, RnB, electro, classical and jazz hits, easily and instantly in France or abroad.

SYBEL

A single platform to find all your favourite podcasts, discover exclusive audio stories, audio books, thousands of hours of children’s stories, and more. Whether you are alone or with your family, get playlists adapted to every trip in your Renault Austral!

entertainment

Set the tempo of your journeys with exclusive apps, play Les Incollables, and learn about the monuments you see along the way.

Let our partner apps accompany you on your journeys.

VIVALDI BROWSER

A flexible and customisable web browser designed for your car. Vivaldi is your window to the web, available in your All-New Renault Austral E-Tech full hybrid.

KABIROL

A Renault exclusive, discover France differently. Your journeys become moments of discovery, adventure and pleasure for children with geolocated stories and questions.

LES INCOLLABLES® FOR RENAULT

Rediscover a Renault exclusive, the iconic Les Incollables® game: quizzes, riddles and challenges for the whole family. Travelling becomes a moment for sharing!

sports news

Follow your favourite sports and major events around the globe and don’t miss a thing during your journeys!

L’ÉQUIPE FOR RENAULT

Get all the live sports news in your car: follow the major European championships, the Champions League, the Top 14, the Davis Cup final, and much more.

and many more…

Other apps are available directly in your Renault. Log in to Google Play to discover them.
Regular updates are automatic.

GO EVEN FURTHER

discover openR link >

get started with openR link >

Multimedia systems help page

Find all the help and updates for your Renault multimedia system

System updates

Check if your vehicle needs an update and complete a few steps to enjoy the latest features available for your multimedia system.

EASY LINK

R-LINK EVOLUTION

R-LINK 2

Media Nav Evolution

Carminat Tom Tom

Map updates

If you would like to add your maps, click on the button below.

LOG IN TO MY RENAULT

Help page

Got a question about your multimedia system?

Get help from our educational videos, FAQ and downloadable documents.

openR link with Google built-in

Unlock the true potential of openR link with Google built-in*, the latest multimedia system by Renault. Personalize your journeys with Google Maps and Google Play apps and extend your driving experience with My Renault connected services.

*Google, Google Play, Android Auto, Google Maps and other marks are trademarks of Google LLC

learn more about openR link

EASY LINK

R-LINK 2

R-LINK EVOLUTION

Media Nav Evolution

Radio Connect R&Go

Carminat Tom Tom

Go further…

MY Renault

Widen your range of connected services

Get connected >

Forum

Find out more about your multimedia system

Radio Connect R&Go help page

Need more information about your Radio Connect R&Go system?

Bluetooth®, updates & navigation, etc. Check out our answers to your frequently asked questions.

BLUETOOTH®

HOW DO I PAIR AN ANDROID SMARTPHONE WITH THE R&GO RADIO?

Connecting your Android smartphone to the radio:

Enable Bluetooth on your Android smartphone.
On the radio, press “Phone”, then select “Pair phone”. A timer starts, giving you around one minute to pair your phone with the radio.
On your smartphone, go to “Settings” then “Bluetooth” and run a device search.
The radio should be displayed in the list of devices under the name “R&Go MULTIMEDIA”; select it to proceed with pairing.
Wait until the radio and your smartphone ask you to confirm pairing. Confirm pairing by pressing “OK” on the radio and then “Pair” on your iPhone.
In the settings of the R&Go application, click on “Connect to the R&Go MULTIMEDIA car radio”.
On the R&Go home page, tap the “Settings” icon and then click “Connection settings”.
Press “Connect the R&Go MULTIMEDIA car radio”. Check that there is an icon on the “R&Go MULTIMEDIA” line. This shows that your phone is definitely connected to your radio.

HOW DO I PAIR AN IPHONE WITH THE R&GO RADIO?

Connecting your iPhone to the radio:

Enable Bluetooth on your iPhone.
On the radio, press “Phone”, then select “Pair phone”. A timer starts, giving you around one minute to pair your phone with the radio.
On your iPhone, go to “Settings” then “Bluetooth” and run a device search.
The radio should be displayed in the list of devices under the name “R&Go MULTIMEDIA”; select it to proceed with pairing.
Wait until the radio and your iPhone ask you to confirm pairing. Confirm pairing by pressing “OK” on the radio and then “Pair” on your iPhone.
In the settings of the R&Go application, click on “Connect to the R&Go MULTIMEDIA car radio”.
On the R&Go home page, tap the “Settings” icon and then click “Connection settings”.
Press “Connect the R&Go MULTIMEDIA car radio”. Check that there is an icon on the “R&Go MULTIMEDIA” line. This shows that your phone is definitely connected to your radio.

HOW DO I CREATE SHORTCUTS IN THE R&GO APPLICATION?

To create shortcuts on the main page, you need to go to the shortcut creation page where you will find six “+” icons. Tap “+”.

You can then add shortcuts for applications, contacts, R&Go features or even your favourite radio.

Note: Adding a radio as a shortcut requires an active Bluetooth connection between the R&Go application and the radio.

I CANNOT OPEN THE APPLICATION ON MY IPHONE AFTER THE LAST UPDATE

After installing the R&Go update, the R&Go application may not open correctly on your iPhone. To solve this issue, you need to completely uninstall the application then go back to the Apple Store and download the R&Go application again.

Tip: search the Apple Store simply using the word Renault.

HOW DO I USE THE DRIVING BEHAVIOUR WIDGET?

Select the driving behaviour widget in the widget menu to display

The widget is a real-time feature that will help you drive more smoothly and efficiently so you can reduce your vehicle’s CO2 emissions.

The top of the circle shows the level of acceleration (green, orange, red) with a smiley face in the middle to assess your driving.

The bottom of the circle displays the level of anticipation (in blue) and the time without acceleration is displayed in the middle

WHICH SMARTPHONES ARE COMPATIBLE WITH R&GO?

Compatible smartphones:

Android: version 4.4 and above
OS: version iOS 9 and above

Non-compatible smartphones

Windows Phone

UPDATES & NAVIGATION

HOW DO I CHOOSE MY NAVIGATION APPLICATION?

Choose your favourite navigation application:

On the home page, tap the “Navigation” icon.
Tap the “Settings” icon.
Select the navigation application that you would like to save by default.

HOW DO I SET UP THE WAZE WIDGET?

The WAZE logo is displayed by default on the shortcuts page.

Select the WAZE application as the default navigation application in the navigation menu > navigation settings, and select the navigation widget display in the widget menu.

You must have the WAZE application installed on your smartphone to use the WAZE widget from the R&Go widget. If it is not installed on your smartphone, when you click on the icon you will be redirected to download the app on Google Play or Apple Store.

The WAZE widget displays the following features:

Distance to destination
Prompts for left/right turns
Petrol stations and car parks near the smartphone
Voice navigation if using with a Bluetooth audio source

Our tutorial videos

First steps

Pairing an Android phone

Pairing an FR iPhone

Driving style feature

Waze

Consult our user guides

Radio Connect R&Go FAQ

COMPLETE USER GUIDE – NEW EDITION

COMPLETE USER GUIDE – OLD EDITION

Want to know more?

Multimedia system

Radio connect R&Go

Compatibility

Checking the compatibility of your phone

safety by Renault

human first program

automotive safety by Renault

HUMAN FIRST PROGRAM

RENAULT AND FIREFIGHTERS

VEHICLES EQUIPPED FOR YOUR SAFETY

FUTURE MOBILITY AND SAFETY

human first program

improving the safety of all road users
Data sharing, crash tests, full-scale drills… Renault is committed to reducing the number and severity of accidents.

Its “Human first program”, developed in conjunction with researchers, experts and firefighters, has only one objective: to improve the safety of all road users every day.

up to

32

advanced driver-assistance systems

over

60

safety features

over

2000

safety patents filed(1)

over

5000

safety patents filed(2)

(1) since 1969
(2) in 17 countries

Renault and firefighters, a unique partnership

Within the framework of the Human First Program, Renault has joined forces with the Naudet brothers, producers of award-winning documentaries about 9/11 and the Notre Dame fire, to highlight and visually express the extremely close collaboration between the Group and the road safety teams. This alliance between engineering and R&D constitutes an amazing adventure dedicated to “the golden hour”, the precious minutes when rescue workers have a greater chance of saving lives.

watch the documentary

TRAINING COURSES

firefighter training

The only manufacturer in the world to have appointed a full-time Lieutenant-Colonel firefighter in engineering and the only one to collaborate regularly with road safety teams, Renault has trained 5,000 firefighters from 19 countries worldwide in just a few years! From 2023, new courses are already planned in Europe and Latin America.

find out more about the collaboration with firefighters

RENAULT QRESCUE

6) urgent time window when patients must receive definitive trauma care

Renault QRescue: saving time for the emergency services

With a QR code on the windscreen and rear window, Renault QRescue gives firefighters immediate access to the vehicle’s ‘rescue sheet’.

It provides firefighters with all the information they need to allow them to work efficiently and safely. This can save almost 15 precious minutes when it comes to taking care of victims within the golden hour(6).

find out more about QRescue

TECHNOLOGY DEVELOPED IN PARTNERSHIP

Fireman Access

Even though our high-voltage batteries are designed to ensure that they are not deteriorated by any intrinsic cause, a fire caused by external reasons is always possible. If a fire spreads to the battery, the Fireman Access – a Renault innovation – points to the heart of the battery where firefighters can direct the fire hoses. Response times are therefore reduced from several hours to five minutes!

SD Switch

The “SD Switch” immediately disconnects the battery from the high-voltage network.

find out more about the collaboration with firefighters

in safety, cutting-edge vehicles

In 50 years, Renault has helped divide by 5 the number of victims on the roads. To continuously improve everybody’s safety, the experts from the LAB (Accidents and Biomechanics Laboratory) and the 600 engineers and technicians innovate relentlessly. In total, over 2,000 patents have been filed and a range of cutting-edge technological solutions like Fireman Access and the SD Switch have been developed.

adas (systèmes avancés d’aide à la conduite)

adas (advanced driver-assistance systems)

Advanced driver-assistance systems (adas) are intelligent systems that rely on advanced technologies (radars, cameras, artificial intelligence, etc.) to help drivers on their journeys. And yet 67% of drivers do not use driver-assistance systems unless they are activated automatically (2019 SSHRC study)

(7) lane departure warning, lane keeping assist, intelligent adaptive cruise control, cruise control/speed limiter

find more about adas

isofix (siège enfant)

restraint systems

Only 25% of children are fastened in correctly (10% not fastened in at all)*: this is why Renault equips its vehicles with innovative restraint systems to improve passenger safety.

*naturalistic studies/European projects/IBSR Belgian study

find out more about restraint systems

making progress in road safety every day

Created in 1969 by the Renault and PSA Groups, the LAB is an accident research and biomechanics laboratory that also studies human behaviour. Its mission is to reduce the number of victims on the road; in 50 years, it has helped to reduce the number of people killed to a fifth of previous levels.

find out more about the history of the LAB

winner of the Prix Innovation Sécurité Routière 2024

Winner of a Jury Prize at the Prix Innovation Sécurité Routière 2024, safety coach analyses potential risks on the road based on surrounding data and displays this information on the openR screen.

At the end of each journey, together with the safety score which assesses your driving, you will find a detailed analysis and simple advice on how to drive more safely.

find out more about safety coach & safety score

future mobility and safety

Renault’s road safety policy is broken down into 5 areas: raise awareness, prevent, correct, protect and rescue. Innovations are constantly emerging, for instance the Safety Score, the Safety Coach and the Safety Guardian, which are set to revolutionise safety behind the wheel.

H1ST VISION CONCEPT-CAR

H1st vision

H1 st vision embodies our vision for a safer future for mobility and the Research and Development of Renault’s Human First Program.
A collaborative concept-car created by the 12 companies in the Software République ecosystem. It embodies the vision of the future of mobility with technology contributing to the safety of all road users.

Find out about the concept-car

INNOVATIONS

safety, ongoing innovation

To help reduce the number of accidents on the road, Renault is constantly innovating, with two very real strategies: preventing accidents and facilitating the work of first responders. New advances will revolutionise safe driving: Safety Score, Safety Coach, Safe Guardian.

find out about the innovations

ROADS SIMULATOR

ROADS driving simulator

A revolutionary tool to test the dynamic behaviour of a vehicle, driver-assistance systems and all the driver information systems, the ROADS
immersive simulator represents a great leap in safety research.

find out about ROADS

also discover

Discover gamme Renault

gamme Renault >

E-Tech technology

discover Renault E-Tech technology >

Renault newsletter

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TIME FIGHTERS: THE COLLABORATION BETWEEN
RENAULT AND THE FIRE SERVICE

The goal is to make their work in the field easier in the event of
an accident and to make it as safe as possible.

a unique partnership since 2010

Developed between Renault and the emergency services, the aim of the initiative is to help firefighters save time and stay safe on call-outs and therefore save more lives.

The only car manufacturer in the world to have appointed a full-time Lieutenant-Colonel firefighter, Renault has been regularly training first responders for a number of years, in several countries, to deal with the latest generation of vehicles in its range.

more than

5,000

firefighters trained

firefighters trained in

19

countries

collaboration since

2010

over

4,000

vehicles donated*

*for firefighter training

training courses offered

What type pf training is given?

The training courses use real vehicles, in real-life conditions such as fires, extrication, underwater rescues, and more.
Theoretical and practical training is given and courses can last several days. Regular communication also keeps the emergency services abreast of any innovations that may affect them.

training on real vehicles

Renault has given 4,000 new vehicles to the fire service. These include latest-generation electric and hybrid models so that firefighters can become acquainted with the latest technology.

passenger extrication

Vital training on how to cut passengers free helps firefighters save time and work more efficiently. It also teaches them how to use QRescue, which gives them instant access to technical information about the vehicle involved in the accident. The car manufacturer and the fire service take part in annual extrication challenges in France, as well as in the World Rescue Challenge, once again using the latest vehicles provided.

extinguishing a burning vehicle

Did you know that Renault has invented the only protocol to extinguish electric battery fires caused by external sources? Despite what many people think, high-voltage batteries in our electric vehicles are very safe. However, acts of vandalism or a fire outbreak from the outside can lead to a fire on the inside. For this reason, real-life fire extinguishing training courses help drill First Responders to develop adapted actions and work quickly with Renault innovation, the Fireman Access.

testimonies

Read the testimonies of Renault’s partner firefighters.

TAUTU

Tautu – Chief Fire Officer – France

“The collaboration with Renault means we have the latest generation of vehicles, including those that you can now buy in dealerships. This means we get them in advance so we know how to deal with them on the actual day, which is a real advantage.”

JULIO

Julio – rescue trainer – Spain

“My message for all vehicle manufacturers is to involve the emergency services in the design and manufacturing process.”

RUDIGER

Rudiger – Fire Officer – Germany

“The collaboration with Renault is extremely valuable to us as firefighters.”

IAN

Ian – Chief Fire Officer – England

“I believe that Renault has thrown down the gauntlet for other manufacturers.”

also discover

QRescue

find out more >

SD Switch and Fireman Access

find out more >

advanced driver-assistance systems

find out more >

ADVANCED DRIVER-ASSISTANCE SYSTEMS

67% of drivers do not use driver-assistance systems unless
they are activated automatically(1) , Renault is therefore
working to reverse this trend.

(1) according to a 2019 SSHRC study

WHAT IS AN ADAS?
AUTOMATED DRIVING ADAS

WHAT IS AN ADAS?

Advanced driver-assistance systems (adas) are intelligent systems that rely on advanced technologies (radars, software, cameras, etc.) to assist the driver on journeys.

AUTOMATED DRIVING ADAS

Most adas work without human intervention, like the automatic emergency braking system (Pedestrian AEBS). New systems will soon herald the arrival of automated driving. Renault Group has been fitting its vehicles with driver-assistance systems for several years.

three types of adas for safe driving in any conditions

Advanced driver-assistance systems are divided into 3 categories: Safety, Driving and Parking.
Their purpose: to enhance user safety and comfort while reducing the risk of a serious accident.

safety

Intelligent driver-assistance systems analyse driving conditions, warn the driver of any risks and take action if danger is imminent.

driving

The various technologies make driving simpler and safer, for greater peace of mind.

parking

Parking aids make manoeuvring easy, enhance safety and protect your vehicle and your environment.

examples of Renault adas

safe exit of passengers

Your vehicle warns the driver when one of the passengers opens a door. A light in the rearview mirror and a visual and audible warning on the dashboard are triggered if there is a proven risk.

blind spot warning

Active above 15 km/h*, it warns the driver, via a signal in the rearview mirror, of the presence of vehicles that are not visible in his field of vision.

*or 30 km/h depending on the model

emergency brake assist

In the event of a head-on collision risk, the system warns drivers so that they can take appropriate emergency action. The system brakes automatically if drivers do not react despite the various alerts emitted.

360° around view camera

4 cameras reconstitute the environment of the vehicle in 360° so drivers can complete their manoeuvres safely.

emergency lane departure prevention

The vehicle corrects the trajectory automatically if it detects a possible collision.

traffic sign recognition with speed alert

Keep to speed limits easily with traffic sign recognition with speed alert. Vehicles with an easy link multimedia system can get updates through the Alliance Connect Toolbox software.

update with Alliance Connect Toolbox >

Renault advanced driver-assistance systems

SAFETY

availability of advanced driver-assistance systems varies by model	Austral E-Tech full hybrid	Megane E-Tech 100% electric	Clio E-Tech full hybrid	Captur E-Tech full hybrid and plug-in hybrid	Arkana E-Tech full hybrid
lane change warning	Y	Y	Y	Y	Y
lane departure warning	Y	Y	Y	Y	Y
lane keeping assist	Y	Y	Y	Y	Y
blind spot warning	Y	Y	Y	Y	Y
blind spot warning and lane departure prevention when overtaking	Y	Y	Y	Y	Y
rear cross traffic alert	Y	Y	Y	Y	Y
automatic high low beam	Y	Y	Y	Y	Y
LED adaptive vision headlights	Y	Y	Y	Y	Y
rear automatic emergency braking	N	N	N	N	N
active emergency braking system with intersection function	Y	Y	Y	Y	Y
active emergency braking system city/suburban and with pedestrian/cyclist detection	Y	Y	Y	Y	Y
matrix LED vision	Y	N	N	Y	N
traffic sign recognition	Y	Y	Y	Y	Y
traffic sign recognition with speed alert	Y	Y	Y	Y	Y
safe exit of passengers	N	N	N	N	N
driver attention alert	Y	Y	Y	Y	Y

DRIVING

availability of advanced driver-assistance systems varies by model	Austral E-Tech full hybrid	Megane E-Tech 100% electric	Clio E-Tech full hybrid	Captur E-Tech full hybrid & plug-in hybrid	Arkana E-Tech full hybrid
active driver assist	Y	Y	Y	Y	Y
9.3” heads-up display	Y	Y	Y	Y	Y
hill start assist	Y	Y	Y	Y	Y
distance warning	Y	Y	Y	Y	Y
highway and traffic jam driver assist	Y	Y	Y	Y	Y
predictive eco-driving advice	Y	Y	Y	Y	Y
predictive hybrid driving	Y	Y	Y	Y	Y
speed limiter	Y	Y	Y	Y	Y
cruise control	Y	Y	Y	Y	Y
adaptive cruise control	Y	Y	Y	Y	Y
intelligent adaptive cruise control	Y	Y	Y	Y	Y
intelligent adaptive cruise control, active driver assist	N	N	N	N	N
smart rear view mirror	Y	Y	Y	Y	Y

PARKING

availability of advanced driver-assistance systems varies by model	Austral E-Tech full hybrid	Megane E-Tech 100% electric	Clio E-Tech full hybrid	Captur E-Tech full hybrid & plug-in hybrid	Arkana E-Tech full hybrid
rear park assist	Y	Y	Y	Y	Y
front park assist	Y	Y	Y	Y	Y
side park assist	Y	Y	Y	Y	Y
360° around view 3D camera	Y	Y	Y	Y	Y
rear view camera	Y	Y	Y	Y	Y
hands-free parking	Y	Y	Y	Y	Y
electric folding door mirrors with memory function	Y	Y	Y	Y	Y

also discover

automotive safety

discover Renault’s safety systems >

E-Tech technology

discover Renault E-Tech technology >

Renault newsletter

subscribe to the newsletter >

QRESCUE: THE QR CODE THAT SAVES THE EMERGENCY SERVICES TIME

A Renault innovation developed in close collaboration with firefighters, it guarantees improved safety during extrication.

all the technical info with one scan

QRescue is a QR code that gives emergency services access to all of the vehicle’s technical information in one scan, even in dead zones.
Affixed as standard* on the front and rear windscreens of Renault vehicles, its location was chosen with firefighters to facilitate their work.

*since 2022

up to 15 minutes saved!

QRescue can save the emergency services up to 15 precious minutes during the “golden hour”, the urgent time window when patients must receive definitive trauma care before being taken to hospital.

QRESCUE
RESCUE SHEET

QRESCUE

a QR code affixed on the front and rear windscreens

In an emergency, every second counts. By scanning the QR code, firefighters have immediate access to the vehicle’s key technical information in the form of the Rescue Sheet.

RESCUE SHEET

immediate access

Essential for a rapid intervention, the Rescue Sheet includes a variety of technical information about the vehicle (engine, battery location, fuel tanks, airbags, etc.) and indications for a faster and safe extrication.

also discover

time fighters – Renault and firefighters collaboration

find out more >

SD Switch and Fireman Access

find out more >

advanced driver-assistance systems

find out more >

RENAULT TECHNOLOGY DEVELOPED WITH FIREFIGHTERS

Renault innovations to facilitate first responder intervention.

SAFETY OF RENAULT ELECTRIC VEHICLES

An electric vehicle is potentially less likely to catch fire than an internal combustion engine (fewer fluids, fewer highly flammable components, etc.). Renault electric vehicle batteries are extremely safe, which drastically reduces the risk of fire.

RENAULT X FIREFIGHTERS COLLABORATION

Launched in 2010, the collaboration between Renault and firefighters has developed over time. In particular, new technologies designed to make the work of first responders easier and shorten intervention times have emerged.

INTERVENTIONS MADE EASY

This collaboration has made the use of innovative systems (Fireman Access, QRescue by Renault) more widespread, making the work of firefighters easier and saving first responders and victims precious time in the event of an accident.

Fireman Access

Fireman Access in a nutshell

Even though the high-voltage batteries of Renault vehicles are designed to prevent fire outbreaks – during normal use and in the event of an accident – a fire started by external causes can spread to the battery. The Fireman Access can be used to extinguish it in a few minutes allowing firefighters to head straight to another call-out.

how does the Fireman Access work?

It is a safety system for flooding the battery of an electric or plug-in hybrid vehicle in the event of a fire. A metal rupture disk seals the battery throughout its life and ensures the watertightness required for everyday use. If a fire is started deliberately, it breaks under the pressure of a high-pressure jet of water directed by firefighters and allows water to reach the battery.

what are the benefits for firefighters?

Intervention times are reduced from several hours to ten minutes maximum. Saving water and time!

SD Switch

the SD Switch in a nutshell

The SD Switch is a mechanical switch that disconnects the battery from the electrical circuitry. Although our high-voltage batteries are designed to switch to electrical safety mode in the event of an accident, we recommend that firefighters use the SD Switch in the event of a violent impact to guarantee absolute electrical safety.

how does it work?

The SD Switch works like a fuse, applied to a voltage of 400 to 600 volts (compared to 230 volts in a domestic network). It disconnects the battery from the high-voltage electrical circuitry immediately.

what are the benefits for firefighters?

The SD Switch allows firefighters dealing with an electric or plug-in hybrid vehicle to work in complete safety. Renault organises training courses for the emergency services on how to use it correctly.

virtual reality at the service of firefighters

virtual reality, optimising firefighters’ actions

Virtual reality helps to make firefighters’ work easier by simulating actual scenarios. Using headsets and immersive rooms, they are able to practice their gestures and postures to better understand and anticipate injuries.

also discover

QRescue

find out more >

time fighters – Renault and firefighters collaboration

find out more >

advanced driver-assistance systems

find out more >