modularity and dimensions

modularity and dimensions

Renault Symbioz

With its expansive boot capacity, sliding bench seat and adjustable electric front seats, Renault Symbioz offers a spacious and modular interior that adapts to all your needs.

modular design

Convenient and spacious, Renault Symbioz’s interior offers great modularity & versality: 22cm of knee space for your rear passengers, electric front seats and a folding rear bench. A more spacious interior, in the blink of an eye.

boot capacity

With its spacious boot capacity of up to 624 L*, Renault Symbioz adapts to all your needs. With the rear bench seat folded down, you get a total capacity of 1,455 L, more than enough to carry your luggage, your shopping or sports gear.

*equivalent volume measured in accordance with the VDA standard (ISO 3832) of 548 dm³ for the E-Tech full hybrid version. The VDA standard involves measuring the total boot volume using objects with standardised shapes and volumes (200 mm x 100 mm x 50 mm = 1 dm³).

boot with motorised tailgate

With a motorised tailgate, Renault Symbioz’s boot opens and closes automatically, making it easier to load and unload your luggage or shopping. The convenient hands-free feature lets you open the boot with a swift movement of your foot.

sliding bench seat

Enjoy a superb modular layout in Renault Symbioz. The rear sliding bench seat moves up to 16 cm, expanding the boot capacity from 492 to 624 L.

electric front seats

Adjust the interior space to suit your needs with the electric front seats. More spacious, more comfortable.

volumes and dimensions

Discover the interior and exterior dimensions of Renault Symbioz.

interior space of Symbioz


 E-Tech full hybrid
boot capacity with the bench seat forward     
 624 litres
boot capacity with the bench seat in backward position     
 492 litres
boot capacity with the bench seat folded down     
 1582 litres

dimensions of Symbioz

powertrain

full hybrid powertrain

Renault Symbioz

E-Tech full hybrid 145 hp

Experience the best of hybrid technology with Renault. In urban areas, drive in electric up to 80% of the time¹ and enjoy up to 40% fuel savings², all while reducing your CO 2 emissions.

find out more about E-Tech full hybrid technology  >

1depending on battery charge and driving style/source: Renault internal/2023.

2E-Tech full hybrid powertrain compared to a mild hybrid auto powertrain, according to WLTP City protocol/source: UTAC and IDIADA/ September 2022.

powertrain

145 ch

E-Tech full hybrid

up to

1 000 km

of driving range1

from

4,7L/100 km

of consumption2

up to

80 %

electric driving in the city³

1E-Tech full hybrid 145 with a full tank of petrol, according to WLTP data
2in WLTP cycle
³depending on battery charge and driving style / source: Renault internal/2023

technology E-Tech full hybrid

Renault Symbioz pairs an electric motor with an efficient combustion engine, which alternate or operate simultaneously when required. The multimodal automatic gearbox prioritises electric driving.

regenerative braking

Renault Symbioz delivers spontaneous and dynamic accelerations while also reducing your fuel consumption and CO2 emissions. When you brake or slow down, your battery automatically charges with regenerative braking. No need to plug in.

consumption

In the city, drive your Renault Symbioz in electric mode up to 80% of the time¹ and save as much as 40% on fuel costs², with a consumption of 4.7 L/100 km.

1depending on battery charge and driving style/source: Renault internal/2023.

2E-Tech full hybrid powertrain compared to a mild hybrid auto powertrain, according to WLTP City protocol/source: UTAC and IDIADA/ September 2022.

Crit’Air energy label

Sporting its Crit’Air 1 label, Renault Symbioz E-Tech full hybrid lets you drive even under tight restrictions imposed during episodes of high pollution. This certificate attests to its emissions level based on the European standard.

predictive hybrid driving

optimise your budget

Your vehicle analyses the profile and topography of your route, anticipating automatically the driving mode: combustion, hybrid or 100% electric. Hybrid driving helps to optimise your battery power and enhance Renault Symbioz’s consumption and driving range.

safety functions and features

over 29 safety features

Renault Symbioz

advanced driver-assistance systems

advanced driver-assistance systems

With over 29 cutting-edge driver assistance systems, Renault Symbioz accompanies you on your journeys through the city or on the open road, ensuring not only your safety but also enhancing your driving comfort and simplifying parking.

* predictive eco driving assistant available from 2025

parking

driving

safety

passive safety

Renault is continuously developing new and innovative safety features through its dedicated research lab and the “human first program”. These passive safety innovations have helped reduce road fatalities five-fold.

safety score

Renault Symbioz’s safety score analyses your driving habits for each journey: speed, trajectory and stopping distances. This data is used to issue a score from 0 to 100 and give you personalised tips. to make you a safer driver.

post-accident automatic braking

After a collision, the system causes Renault Symbioz to brake automatically to help maintain control and avoid a multi-vehicle collision. By stopping or slowing down the vehicle, it helps prevent a potential secondary collision or reduce its severity.

reinforced structure and airbag

Renault Symbioz’s structure uses materials that have a high energy absorption capacity in the event of front, rear and side impacts. The aim is to prevent severe structural deformations. In the event of a collision, Renault Symbioz is equipped with specific systems and multiple airbags to ensure optimum protection of passengers.

1depending on battery charge and driving style/source: Renault internal/2023.

2E-Tech full hybrid powertrain compared to a mild hybrid auto powertrain, according to WLTP City protocol/source: UTAC and IDIADA/ September 2022.

QRescue

Renault QRescue provides a QR code on the windscreen and rear window of the vehicle, giving first responders instant access to the vehicle’s technical specifications. This provides them with all the necessary information to act swiftly and safely.

accessories

Renault Symbioz

Discover the range of Renault Symbioz accessories designed to optimize your life on board.

life on board

From the multifunctional organizer to the portable armrest, each Renault Symbioz accessory helps make your journey more pleasant and your comfort optimal.

nomadic armrest

nomadic armrest

Organize your everyday items and improve your comfort with this smart accessory that also transforms into a backpack. It can be installed on a passenger seat and is secured via the seat belt.

multifunctional organizer

multifunctional organizer

Make it easier to store your items in the living area while remaining elegant thanks to the multifunctional organizer and its 5 flexible pockets, its aviation tablet function and its various compartments.

high comfort cushion on rear headrest

high comfort cushion on rear headrest

Travel comfortably with the high comfort cushion on the rear headrest. It provides support and a feeling of well-being with its Alcantara support zone. Removable, it can be installed or removed as you wish.

rear window sunshade pack

nomadic armrest

Improve your daily comfort inside Renault Symbioz. Filtering the light, the blinds provide optimal protection against the sun’s rays. Easy to install and remove.

baby seat back seat protector

baby seat back seat protector

Put an end to footprints and dirt on the seats: the protectors for the back of the front seat and the rear bench protect Renault Symbioz from damage.

Renault sports pedals and illuminated door sills

Renault sports pedals and illuminated door sills

Elegance and modernity with every door opening. Renault illuminated door sills protect the vehicle entrances. Accentuate the sporty character of Renault Symbioz with clip-on pedal cap sets.

transport and protection

Equip Renault Symbioz to allow you to transport your bulky equipment and protect your trunk.

Tool-free detachable hitch and bike rack

Tool-free detachable hitch and bike rack

Have your hitch anywhere quickly with the tool-free removable hitch pack. The bike racks are quick to attach to the hitch securely.

Renault roof bars and roof boxes

Renault roof bars and roof boxes

Increase your loading capacity with the roof crossbars that can carry up to 80 kg of load, roof bars included. Practical and robust, the roof boxes are available in different sizes and capacities: 380, 480 or 630 L.

Reversible trunk tray

Reversible trunk tray

Effectively protect the original carpets of the Renault Symbioz trunk. The trunk tray is easy to install and clean. With its reversible rubber mat side, choose the side according to the object transported.

easyflex modular trunk protection

easyflex modular trunk protection

Transport your dirty items with the easyflex boot protector. Non-slip and waterproof, it unfolds easily and adapts to all rear seat positions. Fully unfolded, it covers the entire boot surface and the loading sill.

stainless steel trunk sill and trunk nets

stainless steel trunk sill and trunk nets

Effectively dress and protect the rear bumper of Renault Symbioz. In polished stainless steel with embossing, the trunk sill brings a designer touch to the rear of your vehicle. The trunk nets ensure that your objects are kept horizontally or vertically during transport.

design

Enhance the exterior design of Renault Symbioz, while expressing your personality with the perfectly adapted accessories.

exterior customization pack

exterior customization pack

Personalize Renault Symbioz with the exterior customization pack which includes front and rear bumper skids as well as mirror housings*.

* available from December 2024

colored mirror shells

colored mirror shells

Add an extra touch of elegance to your Renault Symbioz with the Grege Pearl or Highland Grey mirror covers*.

* available from December 2024

premium running boards

premium running boards

Treat yourself to a premium and athletic style with the premium running boards kit. Practical, it facilitates access to Renault Symbioz and its roof. It also protects the bodywork from small everyday impacts.

style bars

style bars

Add your touch of originality with these style bars which highlight the character of Renault Symbioz.

underbody welcome lighting

underbody welcome lighting

Easily locate Renault Symbioz. As you approach, the welcome light turns on to show you the way in the dark.

Alpine spirit floor mats

Alpine spirit floor mats

Show off your sporty side with the Alpine spirit floor mat: distinctive signature with Alpine logo, premium quality carpet and blue stitching.

learn more

configuration

configure Symbioz

FAQ EASY LINK

Check out our answers to your frequently asked questions.

MULTIMEDIA

Connect your smartphone, listen to your favourite music, access connected assistance. Easy link opens new driving horizons.

Are you getting ready to use your easy link system for the first time? Press the  Start  button. Your multimedia screen switches on.

You will be automatically guided through the first steps of setting up easy link and your connected services.

For optimum management of your screen and its navigation, refer to our e-guides or to this FAQ.

Open the main menu, then system settings and select Language. Select the language of your choice.

Open the main menu, then system settings and select Date and time. Set the time and date manually or select automatic setting.

Manage your notifications and alerts easily! Click on suggestions and notifications from the main menu and select your preferences.

To personalise your user profile, go to the easy link  Settings  menu. Go to  System, then  User profile. Select  Change  to personalise your name and profile picture.

You can manage  up to 6 user profiles  on your easy link system.

You can now configure your widgets, alerts, points of interest, and other personalisation settings by going to the main menu or to the  Settings  menu.

Make the easy link system just for you! Personalise your display by adding widgets. Widgets give you direct access to the features you need the most.

Configure your widgets in 5 quick steps:

  1. On the main screen, press a few moments on the space where you wish your widget to appear.
  2. Select a new window to place your widgets.
  3. Place the widget by sliding it to the desired space on the page.
  4. To change the widget size, use the fram

Delete a widget in 3 steps:

  1. Press on the widget a few moments to open the configuration menu.
  2. Press on the widget to slide it towards the deletion or selection menu. You can also press on the widget and then tap delete.
  3. Your widget has been deleted! You can return to the main screen.

Stay hands free! Use the voice command to call a number from your contacts, enter a destination or change the radio station.

Activate it by tapping on the button located on the steering column.

A notification automatically informs you when a new version of your multimedia system is available.

Your easy link system updates automatically and with no connections needed.

Your easy link screen may be frozen because the memory is full.

In this case, restart it by tapping and holding the easy link on/off button. Hold it down until the system restarts.

You can change the language on your multimedia system at any time by going to the Settings menu from the main screen.

If the problem persists, contact your Renault expert.

contact us

Your can personalise the display of the widgets at any time from the main screen and add any missing widgets.

If the problem persists, contact your Renault expert.

You can pair your phone with your easy link system via Bluetooth®. To do this, press on the  Phone  widget.

Then follow the steps below:

  • On your phone

Activate the Bluetooth® connection of your phone and switch it to visible mode.

Depending on the phone model, enter the Bluetooth® code for your phone to pair it with the multimedia system or confirm the pairing request.

Your phone may ask you to give permission to share your contacts, call log, media, etc. Accept the permission so that you can access this information on your easy link.

  • On your easy link system

Press on  Phone. A window appears inviting you to pair a phone. Tap  Yes. Your multimedia system then searches for Bluetooth® signals nearby.

Select your phone from the list proposed. Then choose the features that you wish to pair:

  • Contacts and calls
  • Music
  • Internet access

Click on  OK  to confirm your selection. Your phone is now paired with your easy link!

You can connect your phone via Bluetooth® with easy link to:

  • make hands-free calls;
  • listen to music;

To do this, make sure to install the latest version of the software on your phone.

To check this, you will need the following:

  • Your phone’s model and operating system version.
  • Your easy link system version.

check your smartphone compatibility

check

If you have trouble pairing your phone, first make sure that it is compatible with your easy link system.

To do this make sure you have the following:

  • your phone’s model and operating system (OS) version
  • your easy link system version

Tip: Can’t find the smartphone version in the given list? Check whether an update is available.

Once your systems are updated and their compatibility is confirmed, repeat the pairing operation. If the problem persists, contact your Renault expert.

test your smartphone compatibility

test

To use Android Auto™, you must have a phone equipped with Android version 5.0 (Lollipop) or later.

Tip: Don’t forget to do updates when available to ensure that your smartphone is compatible with Android Auto™.

To use Apple CarPlay™, you must have an iPhone 5 or later version, equipped with iOS 7.1 or later version.

Tip:  Don’t forget to do updates when available to ensure that your iPhone is compatible with Apple CarPlay™.

Do you want to access your phone’s applications directly on your easy link multimedia screen?

Start by  downloading the app Android Auto™on your smartphone. Start the application and then configure it. Your application is now ready to use!

When your vehicle is stationary, connect your phone to the  USB outlet on your easy link system  or connect via Bluetooth® to get a WIFI connection . A tutorial prompt is displayed.

At the top of your screen, the  Android Auto™ button  indicates that the service is accessible.

Your smartphone applications now appear in the Android Auto™ menu.

For more information, the manual for your multimedia system is available online (https://gb.e-guide.renault.com/eng/easy-link).

Do you want to access your phone’s applications directly on your easy link multimedia screen?

Start by configuring your smartphone. Go to:

  • Settings
  • General
  • CarPlay

When your vehicle is stationary, connect your phone to the  USB outlet on your easy link system  or connect via Bluetooth® to get a WIFI connection. A tutorial prompt is displayed. The first time you connect, grant permission to CarPlay™.

At the top of your easy link screen, the  Apple CarPlay™ button  indicates that the service is accessible.

Your smartphone applications now appear in the Apple CarPlay™ menu.

For more information, the manual for your multimedia system is available online (https://gb.e-guide.renault.com/eng/easy-link).

human first program

improving the safety of all road users
Data sharing, crash tests, full-scale drills… Renault is committed to reducing the number and severity of accidents.

Its “Human first program”, developed in conjunction with researchers, experts and firefighters, has only one objective: to improve the safety of all road users every day.

up to

32

advanced driver-assistance systems

over

60

safety features

over

2000

safety patents filed(1)

over

5000

safety patents filed(2)

(1) since 1969
(2) in 17 countries

Renault and firefighters, a unique partnership

Within the framework of the Human First Program, Renault has joined forces with the Naudet brothers, producers of award-winning documentaries about 9/11 and the Notre Dame fire, to highlight and visually express the extremely close collaboration between the Group and the road safety teams. This alliance between engineering and R&D constitutes an amazing adventure dedicated to “the golden hour”, the precious minutes when rescue workers have a greater chance of saving lives.

 

watch the documentary

firefighter training

The only manufacturer in the world to have appointed a full-time Lieutenant-Colonel firefighter in engineering and the only one to collaborate regularly with road safety teams, Renault has trained 5,000 firefighters from 19 countries worldwide in just a few years! From 2023, new courses are already planned in Europe and Latin America.

find out more about the collaboration with firefighters

6) urgent time window when patients must receive definitive trauma care

Renault QRescue: saving time for the emergency services

With a QR code on the windscreen and rear window, Renault QRescue gives firefighters immediate access to the vehicle’s ‘rescue sheet’.

It provides firefighters with all the information they need to allow them to work efficiently and safely. This can save almost 15 precious minutes when it comes to taking care of victims within the golden hour(6).

find out more about QRescue

Fireman Access

Even though our high-voltage batteries are designed to ensure that they are not deteriorated by any intrinsic cause, a fire caused by external reasons is always possible. If a fire spreads to the battery, the Fireman Access – a Renault innovation – points to the heart of the battery where firefighters can direct the fire hoses. Response times are therefore reduced from several hours to five minutes!

SD Switch

The “SD Switch” immediately disconnects the battery from the high-voltage network.

in safety, cutting-edge vehicles

In 50 years, Renault has helped divide by 5 the number of victims on the roads. To continuously improve everybody’s safety, the experts from the LAB (Accidents and Biomechanics Laboratory) and the 600 engineers and technicians innovate relentlessly. In total, over 2,000 patents have been filed and a range of cutting-edge technological solutions like Fireman Access and the SD Switch have been developed.

adas (systèmes avancés d’aide à la conduite)

adas (advanced driver-assistance systems)

Advanced driver-assistance systems (adas) are intelligent systems that rely on advanced technologies (radars, cameras, artificial intelligence, etc.) to help drivers on their journeys. And yet 67% of drivers do not use driver-assistance systems unless they are activated automatically (2019 SSHRC study)

(7) lane departure warning, lane keeping assist, intelligent adaptive cruise control, cruise control/speed limiter

find more about adas

isofix (siège enfant)

restraint systems

Only 25% of children are fastened in correctly (10% not fastened in at all)*: this is why Renault equips its vehicles with innovative restraint systems to improve passenger safety.

*naturalistic studies/European projects/IBSR Belgian study

find out more about restraint systems

making progress in road safety every day

Created in 1969 by the Renault and PSA Groups, the LAB is an accident research and biomechanics laboratory that also studies human behaviour. Its mission is to reduce the number of victims on the road; in 50 years, it has helped to reduce the number of people killed to a fifth of previous levels.

find out more about the history of the LAB

winner of the Prix Innovation Sécurité Routière 2024

Winner of a Jury Prize at the Prix Innovation Sécurité Routière 2024, safety coach analyses potential risks on the road based on surrounding data and displays this information on the openR screen.

At the end of each journey, together with the safety score which assesses your driving, you will find a detailed analysis and simple advice on how to drive more safely.

find out more about safety coach & safety score

future mobility and safety

Renault’s road safety policy is broken down into 5 areas: raise awareness, prevent, correct, protect and rescue. Innovations are constantly emerging, for instance the Safety Score, the Safety Coach and the Safety Guardian, which are set to revolutionise safety behind the wheel.

H1st vision

H1 st vision embodies our vision for a safer future for mobility and the Research and Development of Renault’s Human First Program.
A collaborative concept-car created by the 12 companies in the Software République ecosystem. It embodies the vision of the future of mobility with technology contributing to the safety of all road users.

Find out about the concept-car

safety, ongoing innovation

To help reduce the number of accidents on the road, Renault is constantly innovating, with two very real strategies: preventing accidents and facilitating the work of first responders. New advances will revolutionise safe driving: Safety Score, Safety Coach, Safe Guardian.

find out about the innovations

ROADS driving simulator

A revolutionary tool to test the dynamic behaviour of a vehicle, driver-assistance systems and all the driver information systems, the ROADS
immersive simulator represents a great leap in safety research.

find out about ROADS

also discover

Discover gamme Renault

gamme Renault  >

Renault newsletter

subscribe to the newsletter  >

OPENR LINK

enjoy a personalised and connected experience

BREATHTAKING PERFORMANCE

As fast as your latest smartphone, openR link reinvents connected driving. Always up to date, intelligent and 100% customisable: it adapts to your driver profile and evolves according to your needs. Go beyond the limits of mobility with Google built-in* features and much more. Let’s get started!

*Google, Google Play, Android Auto, Google Maps and other marks are trademarks of Google LLC

OPENR LINK TO SUIT YOUR STYLE

Submerge yourself in a connected world. Configure your multimedia system as you please via an intuitive interface. Add your favourite apps to its 12″ screen and create a multimedia system to suit your style.

intuitive system

Using openR link is easy with its always up-to-date streamlined interface. Inspired by the latest smartphones, it is familiar and intuitive to use with its notification system, touch screen, and more.

at your fingertips

Find all of your menus easily at the top of your screen. Configure your Renault‘s settings or navigation in a single action.

personalised screen

Access openR link’s apps and main features quickly. Select the widgets that you want to see on your main screen and behind the steering wheel. Find everything you need during your trips at a glance.

customised experience

Based on your habits, with Google smart features, openR link suggests navigation and ambiance options that are always relevant.

GOOGLE MAPS

with Google built-in*

Travel with peace of mind with built-in Google Maps features. Plan your trips and let your multimedia system carry you away.

*Google, Google Play, Android Auto, Google Maps and other marks are trademarks of Google LLC

best in class for navigation and driving information

No more unpleasant surprises! Find the best way to get around with Google Maps built-in. Google Maps helps you navigate to your destination with real time traffic updates, guidance on disruptions along your route and information on how much range/milage you have left when you select a destination.

Discover places. Google Maps helps you find the best restaurants, stores and places easily.

always up to date

Thanks to its automatic update system, openR link is constantly evolving.

The Google Maps navigation is known for its reliability. Always up to date, its maps ensure accurate driving.

simply electric

Prepare your electric journeys with ease with Google Maps’ electric features. Estimate the possible itineraries according to your autonomy level and locate the charging stations available on your way.

customised navigation

openR link adapts to you as you travel. Benefit from a personalised navigation experience thanks to your Google account: saved favourite addresses, navigation history, suggested routes…

GOOGLE ASSISTANT

voice command*

Use your voice to get things done while keeping your focus on the road. Easily make calls, get directions, play music and control certain vehicle functions. Just say “Hey Google!” to get started.

control vehicle functions

“Hey Google, switch to sport mode!”

Streamline and simplify your driving experience by using your voice to control vehicle functions and get relevant information for your drive.

get information

“Hey Google, where is the closest charging station?”

Easily find answers about businesses, restaurants and attractions, including business hours, traffic info and directions.

control your smart home devices

“Hey Google, turn on home lights!”

Use your voice to control your compatible smart home devices from your Renault.

GOOGLE PLAY

Download your favourite apps on Google Play.**

SYBEL

All the pleasure of the cinema and your favourite series, without the screens! Enjoy your favourite original audio series and podcasts (children’s stories, audio books, audio documentaries, thrillers, audio history, audio literature, and more).

L’ÉQUIPE

Get all the live sports news in your car: follow the major European championships, the Champions League, the Top 14, the Davis Cup final and much more.

VIVALDI

A flexible and customisable web browser designed for your car. Vivaldi is your window to the web, right in your car.

… and so much more

Music, podcasts, radio, audiobooks and much more. Take your favourite apps on board with you!

WAZE

With Waze, you always know what is happening on the road. Even if you know the way, Waze will inform you instantly about the traffic, the police, accidents and much more. If the traffic is terrible on your route, Waze will change it to save you time.​

AMAZON MUSIC

A new way to search and listen to your favourite music and podcasts. Listen to music or podcasts with an Amazon Prime subscription. If you want to take it a step further with some spatial audio, switch to Amazon Music Unlimited.

EASYPARK

Schedule and reserve parking from among millions of spaces available throughout Europe. Enter your destination address or navigate using the map. Save time and money, while removing the stress of parking in city areas.

RADIOPLAYER

Access all your favourite radio stations live, anywhere, anytime. Listen to the best rap, rock, RnB, electro, classical and jazz hits, easily and instantly in France or abroad.

MY RENAULT

push the boundaries of mobility

Interface with your vehicle via your My Renault personal profile to get multiple services such as:

  • contract management
  • video tutorials on everything about your Renault
  • scheduling your next maintenance check-up

 

My Renault

My Renault, Google and my apps

Get the full openR link experience by connecting to your My Renault and Google accounts through your phone hotspot. Find out more:

 

Manage my apps, Google and My Renault

your connected services*

Download My Renault on your smartphone and discover your connected services: locate your vehicle, activate lights and horn, plan trips and much more.

plan your journey

Check your battery’s driving range and view possible trips with your smartphone.

customised comfort

Activate your Renault‘s heating or air conditioning remotely and enjoy an ideal temperature while you drive.

always connected

Log in to your My Renault mobile application to locate electric charging stations nearby.

charging at your fingertips

My Renault thinks of everything! Plug in your vehicle, schedule its charging using your smartphone and the app takes care of the rest.

plan your electric journeys

Open the route planner, enter your destination and see the ideal route, including stops to charge your vehicle’s battery.

connected services

My Renault Android

My Renault iOS

CONSTANTLY EVOLVING

you’ll be surprised

New services are progressively added to openR link, in addition to continuously offering you an increasingly personalised experience while you drive. Take your multimedia experience to the next level!

* My Renault, Google Maps and Google Assistant connected services are offered for 5 years from the delivery date of your vehicle.

** Thanks to the 3 GB data plan offered by Renault (valid for 6 months), use the applications downloaded from Google Play in your car.

YOUR MOST FREQUENTLY ASKED QUESTIONS

When your vehicle is handed over, your connected services are activated in the dealership.

Go to your Renault Connect Store to sign up to new services. Some are available directly on openR link. For others, you need to download the My Renault mobile app.

You can use your connected services for free for 5 years. Do you want to extend them? Choose from our 12- or 36-month renewal packages.*

Yes, you can take advantage of all openR link features regardless of whether you use an Android or Apple smartphone.

Android Auto™ and Apple CarPlay™ are compatible with your openR link multimedia system. You can mirror your smartphone easily using a USB cable or a Bluetooth® connection.

Your vehicle is delivered with the adapted multimedia service. The version cannot be changed. However, you receive regular automatic updates.

FAQ

view FAQ

GO EVEN FURTHER

MY RENAULT, GOOGLE AND MY APPS

giving you the ultimate connected experience

My Renault

your personalised profile

Create your My Renault personal profile and discover a world of services.

Browse through your vehicle’s data, manage your contracts, talk to one of our professionals or use our connected services in just one click.

dashboard

With a simple glance at the main screen of your My Renault app, you can see your vehicle’s key data

vehicle schedule

Take care of your Renault while seated on your sofa. Sign in to My Renault, view your maintenance history and plan your next scheduled service. Get back to what you were doing.

contracts and warranties

No more losing your contracts. Keep them close to hand, where you need them most, with the My Renaultapp.

at your service

Who knows you and your Renault better than your dealer? Find your dealer in your personal profile in just a few clicks. Any questions? View our online help or contact a Renault professional.

connected services

my renault android

my renault iOS

Google

Google built-in

Discover a more connected, intuitive and immersive experience than ever before with Google built-in* features.

Create an account for free or use an existing account to enjoy a personalised and enhanced driving experience as you travel with Google Maps and Google Assistant, and access your favourite apps on Google Play.

*Google, Google Play, Android Auto, Google Maps and other marks are trademarks of Google LLC

 

create your Google account

choose reliability

Sign in to a Google account to unlock the full potential of Google Maps. Your favourite addresses and browsing history follow you wherever you go. Find them easily in openR link!

Its smart and scalable features simplify your daily commute.

voice command by Google

With a word, command your Renault.

“Hey Google, turn the temperature down to 18°C.” Adjust your vehicle settings or driving mode, without taking your eyes off the road.
“Hey Google, take me home.” Query Google Maps, get your traffic info, and schedule trips to your saved addresses.
“Hey Google, what time is my next meeting?” No need to use your smartphone to check your calendar. openR link becomes part of your daily digital life.

Connect your Renault to a Google account to access Google Play and download your favourite apps.

SPOTIFY

Your favourite songs are no longer interrupted. Access numerous podcasts and playlists via your multimedia system.

MY CANAL

Directly stream or replay the best programmes, films, series and sports.

AMAZON MUSIC

Find and listen to your favourite music and podcasts with openR link. Listen to your favourite playlists from among thousands of tracks on Amazon Music.

EASYPARK

With the EasyPark app, find and pay for a parking space easily, and download your receipts.

GOOGLE TRANSLATE

Translate text or speech into many languages with speed.

RADIOPLAYER

Listen to all of your favourite radio stations online, directly and for free from a single platform.

RADIO FRANCE

Listen to 6 national radio stations, France Bleu with its 44 local radio stations, internet radio stations, and over 1.5 million online podcasts.

my apps

personal hotspot

To use your Renault‘s downloaded apps: share your phone’s connection with your Renault.

For this, go to your phone’s Settings menu. Then, select Personal Hotspot and accept the conditions. Switch on your openRlink system in your vehicle and activate the Wi-Fi.

watch the video tutorial >

Orange partner offer

You can also subscribe to a separate plan with our partner Orange (pay-as-you-go), where the first 3 GB are free.
create your Orange account

watch the video tutorial >

YOUR MOST FREQUENTLY ASKED QUESTIONS

My Renault is designed to make your life easy. Without a personal profile, you cannot view your vehicle’s data in real time.

Creating a My Renault account is also a prerequisite for using your remote services.

Without a Google account associated with your openR link system, your do not have access to Google Play applications.

Creating your ORANGE account allows you to activate your Internet data. Without this, you must use your phone’s personal hotspot to use all openR link features.

The sooner the better! We recommend that you create your My Renault, Google and ORANGE accounts whilst waiting for your Renault to be delivered. By doing this, setting up your openR link will be much easier on the big day.

For a personalised experience, we recommend that you create an account for each user of the vehicle. This way you each have your own navigation, vehicle settings or multimedia preferences.

You will need access to a data plan to use apps downloaded from Google Play, such as sharing your phone’s connection with your Renault.

For this, go to your phone’s Settings menu. Then, select Personal Hotspot and accept the conditions. Switch on your openR link system in your vehicle and activate the Wi-Fi.

 

Personal hotspot

FAQ

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OPENR LINK FIRST STEPS

1

create your Google and My Renault accounts

2

download the My Renault app

3

configure your openR link system

enjoy openR link to the fullest

My Renault

Expand your Renault experience. Get access to all your connected services and vehicle data easily using your smartphone.

Google built-in

With Google built-in* you’ll get your favourite apps like Google Assistant, Google Maps and more on Google Play right in your car for a helpful, personalised and seamless driving experience.

*Google, Google Play, Android Auto, Google Maps and other marks are trademarks of Google LLC

My apps

Download apps to your Renault using Google Play and activate your data plan to start using them right away.

CREATE YOUR ACCOUNTS

1. create your personal profile

Go to the My Renault portal. Enter your e-mail address to log in or configure a new account.

your account in a few clicks

* availability of these services varies depending on your Renault model.

2. track your order

Track the progress of your order in real time. When your Renault vehicle is delivered, you get an alert.

3. discover our services

Start exploring My Renault‘s wide range of options using your smartphone. Remotely control your Renault‘s temperature or locate the nearest charging stations.*

Google built-in

Enjoy the full potential of your Renault with Google built-in*. Start by linking your Google account for a more personalised experience.

*Google, Google Play, Android Auto, Google Maps and other marks are trademarks of Google LLC

create your account

always connected – no matter where you are

You will need access to a data plan to use apps downloaded from Google Play.

to do this, just share the phone’s connection with your Renault.

Orange partner offer

You can also subscribe to a separate plan with our partner Orange (pay-as-you-go), where the first 3 GB are free.

create your Orange account

DOWNLOAD THE MY RENAULT APP

My Renault app is designed just for you, making your daily commute easier.

Google Play

App Store

CONFIGURE YOUR OPENR LINK SYSTEM

get started with openR link

Let yourself be guided by the configuration wizard when you start openR link for the first time. Follow the steps displayed on your main screen to set up your profile. Your Renault dealer will assist you from start to finish.

data sharing

During the first configuration, you will be invited to share your data with Google and Renault. By accepting, you authorise, for example, the sharing of geolocation data necessary to use Google Maps or to find your vehicle from your smartphone.

account linking

With your dealer’s help, link your My Renault and Google accounts to the openR link system and get a unique driving experience that is designed for you. Simply follow the steps indicated by the multimedia system.

GET THE OPENR LINK EXPERIENCE

Hit the road with openR link and explore its full potential. Personalise your driving experience with your My Renault, Google and ORANGE accounts.

hit the road with Google built-in*

Enjoy your favourite apps like Google Assistant, Google Maps and more on Google Play right in your car for a helpful, personalised and seamless driving experience.

*Google, Google Play, Android Auto, Google Maps and other marks are trademarks of Google LLC

enhance your driving experience

With the My Renault app, consult your vehicle’s data, plan your routes from your sofa, start remote charging your Renault* and so much more.

* only available on Renault E-Tech electric and Renault E-Tech plug-in hybrid.

YOUR MOST FREQUENTLY ASKED QUESTIONS

Yes. Simply follow the steps indicated in the configuration wizard to link your My Renault or Google accounts when using openR link for the first time.

When you create a Google account, a Gmail address is created automatically. However, if you prefer using a different e-mail address, you can link it to your account and also use it to recover your password and receive notifications, etc.

If you are unable to link your accounts to your openR link system, please contact your Renault professional at XXX .

You can edit your accounts at any time. To do this, go to your profile and delete your existing accounts. Then replace them with the new ones by following the configuration wizard’s steps.

Make sure that you are using the link to the ORANGE portal sent by your dealer. If the problem persists, contact your Renault professional.

If ORANGE is not available in your country or you cannot create an account, use your smartphone’s personal hotspot.*

* Depending on your mobile phone plan, your bandwidth may be limited and your system’s performances may be impaired.

You will need access to a data plan to use apps downloaded from Google Play, such as sharing your phone’s connection with your Renault.

For this, go to your phone’s Settings menu. Then, select Personal Hotspot and accept the conditions. Switch on your openR link system in your vehicle and activate the Wi-Fi.

 

Personal hotspot

FAQ

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NEED HELP?

FIND OUT MORE

OPENR LINK FAQ

MULTIMEDIA

openR link opens up new driving horizons. Connect your smartphone, listen to your favourite music, access connected assistance.

You can personalise your dashboard (view mode, widgets) using the buttons on the steering wheel. For example, you can select a minimalist display or mirror your navigation app screen. .

Add  widgets*  to create the openR link system that works best for you. They give you direct access to your favourite features.
Configure your widgets in  5 quick steps:

  1. On the main screen, press for a few moments on the widget space that you want to change.
  2. Find the new widget in the list and select it to create a shortcut on the main page.
  3. Resize widget icons if necessary.
  4. Return to the home screen.

*  you can select 2 or 4 widgets depending on which openR link version you have.

You will get an automatic notification when a new version of openR link is available.

Your openR link multimedia system updates automatically as soon as you accept the prompted update. No need to connect to anything.

Your maps are updated wirelessly and automatically .

You can activate  voice command  in 3 ways:

  • Using the button on your steering wheel
  • By saying “Hey Google”
  • By tapping on the shortcut on your central screen

You can activate  voice command  in 3 ways:

  • Using the button on your steering wheel
  • By saying “Hey Google”
  • By tapping on the shortcut on your central screen

Access your Vehicle’s universe from the icon bar at the top of your screen. Select settings, then tap on Google then Google Assistant . You can then select the language of your choice for the voice assistant.

  • Apple CarPlay™

To use Apple CarPlay™, you must have an iPhone 5 or later, equipped with iOS  version 7.1 or later.

  • Android Auto™

To use Android Auto™, you must have a phone equipped with Android version 5.0 (Lollipop) or later.
Tip: Don’t forget to perform updates when they are available to ensure that your smartphone is compatible.

If your openR link screen malfunctions, contact Renault Customer Support.

CONNECTED SERVICES

Unlock the full potential of your Renault and Google connected services with openR link.

Your Renault professional will sort it out for you! Your connected services are activated during your vehicle handover. For more information, contact our Renault Customer Support.

Some services may be used directly on your openR link system. For others, you need to download the My Renault app. Download it on your Android or iOS smartphone and create your My Renault account.
You can find information about your services in the Renault Connect Store.

Tip: to use your services, make sure your vehicle is in a network coverage zone.

To find out whether connected services are activated:

  1. Log in to your My Renault account.
  2. If not done when your vehicle was delivered, synchronise your vehicle with your My Renault account.
  3. Go to the  Contracts page of your My Renault app. The status for each service is listed.
  4. To activate your services, make sure that data sharing is enabled, and that your openR link system’s connectivity is activated.
  5. Check that your vehicle is in a network coverage zone.

In the event of malfunction, contact Renault Customer Support.

Renew your connected services using your computer or your smartphone. To do this, select the vehicle for which you want to renew your contracts and tap on the Renault Connect Store tab. You can then see the catalogue of services. Follow the indicated steps to renew your services.

To temporarily deactivate your vehicle’s connected services, manage your confidentiality by deactivating data collection. You can do this as follows:

  • Refuse data collection in the window that is displayed when changing your profile.
  • At any time, by accessing the settings in your  Vehicle’s  universe. Then tap on  Network and Internet, then  Connectivity. You can then edit your selection.

A personal hotspot lets you connect to the Internet by tethering to your smartphone’s mobile data . You can use your vehicle’s connected services in this way.

You get  3 GB* with openR link to use apps downloaded from Google Play. You need to  renew your plan  if you have already used up this data plan. Go to the ORANGE portal to purchase one of its data options. Or tether to your phone’s data plan via a  personal hotspot.
*  valid for 6 months.

Renault and Google need some specific data, such as geolocation, to be able to function. For more information, please read your Renault personal data policy.

If your connected services are not working, first of all check that you have agreed to  data sharing. Without this, your connected services will not be available.
To use My Renault remote services, make sure you have synchronised your My Renault account with your vehicle correctly. If the problem persists, contact Renault Customer Support.

Do you want to protect your data when you sell your car? Follow these instructions.

  • Get into your car.
  • Go to your profile via the notification centre.
  • Tap on the wheel icon located on the top right-hand corner of your screen and delete your profile.

You also have the option of resetting your multimedia system to restore  factory settings. To do this, from the administrator account:

  1. Access your  Vehicle’s  universe.
  2. Tap on  Settings,  then  System  at the bottom of the list. 
  3. Then select  Reset options  and  Factory reset.
  4. Finally, tap on  Reset  at the bottom of the window displayed.

Your car is ready for resale!

PROFILE MANAGEMENT

Create and manage your My Renault, Google and ORANGE profiles for a comprehensive and customised multimedia experience.

To use your My Renault application’s connected services, your smartphone must have an OS version equivalent or higher than:

  • Android 6.0
  • iOS 11.0

our dealer will help sync your My Renault account to your vehicle on the day that it is delivered:

  1. Get into your Renault.
  2. During the steps to configure your profile, enter your My Renault login information (email and password). Make sure that you have closed your My Renault app.
  3. Your vehicle is now synced.

Yes, you can add several cars to the same My Renault account.
To do this:

  • Launch the My Renault app.
  • Tap on the  Car  icon in the bottom left-hand corner of your screen.
  • Scroll down.
  • Click on  Add a car.

Find and manage the list of vehicles linked to your My Renault personal account whenever you want.

No, you cannot link the same vehicle to several My Renault accounts.

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